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Director of Operations

Full time RocketSpace in Consulting & Management
  • Chick-fil-A, Mayfield Road, Mayfield Heights, OH, États-Unis View on Map
  • Post Date : February 7, 2021
  • Apply Before : February 28, 2021
  • Salary: $17.00 - $19.00 / Hourly
  • View(s) 43
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Job Description

Join our growing team! Chick-fil-A Mayfield is hiring a friendly face who loves to show hospitality and great customer service from the heart. As a Leader, you will work in a fast-paced environment that serves over a thousand guests daily. We are looking for an evening director position.

Required Qualifications:
Experience as a leader in the customer service and/or production environment
Proven ability to lead in quick-paced environments as part of a team
Basic computer competency

Duties and Responsibilities:
Communicates employee performance and policy/procedure violations to Owner/Operator for appropriate handling
Works with executive team to ensure appropriate daily and restaurant staffing levels
Must be an excellent coach, communicator and team builder
Achieve strategic, annual business results through focus and action on tactical monthly and quarterly objectives and tasks
Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
Serves as subject matter expert to leadership for ongoing hospitality and service support.
Complete understanding of each key position in both the front and back of the store; Must be able to meet the physical demands of the position which includes, but is not limited to standing for up to 9 hours and lifting up to 30lbs.
Follow sanitation and safety procedures.
Maintain regular and consistent attendance and punctuality
Greet guests to make them feel comfortable and welcome
Follow Chick-fil-A’s operational policies and procedures

Required Skills :
Self-leader committed to personal growth
Ability to handle multiple task at once
Ability to work at a quick, yet efficient and thorough pace
Team-oriented, adaptable, dependable, and strong work ethic
Positive attitude
Willingness to step outside of job role to assist in other roles
Effective communicator
Customer service oriented
Ability to communicate effectively with guests and team members
Honors and encourages others to follow the visions and values of the restaurant
Position Type: Full-time, 40hrs. a week / Part-time, 25-30hrs. a week
$17-19.00 per hour

What?s in it for you:
Pay Type: Hourly (Competitive)
Vacation Benefits
Flexible day and night hours
Sundays off
Opportunities for advancement
FREE Meals & Uniforms